Privacy Policy
At Nerthexus, I (Jarrod Firmani) am committed to respecting and protecting your privacy as an online visitor. This policy explains how I collect, use, and manage your Personal Information in accordance with my ongoing obligations under Australian privacy law.
I respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).
The NPPs govern the way in which I collect, use, disclose, store, secure and dispose of your Personal Information.
What is Personal Information and why do I collect it?
Under the Australian Privacy Principles, Personal Information refers to information or an opinion about an identified individual (or an individual who is reasonably identifiable), whether true or not, and whether recorded in a material form or not. This may include your name, email address, phone number, and residential or business address.
I may collect this information through various channels, such as during a phone or video call, by email, or when you interact with my website at www.nerthexus.com.
This information is collected primarily so I can deliver services to you, respond to enquiries, and share updates or marketing material where relevant. In some cases, your information may also be used for related purposes that you would reasonably expect — for example, improving communication or service delivery.
If you ever wish to stop receiving updates or marketing from me, you're welcome to unsubscribe at any time by contacting me directly in writing.
Whenever I collect Personal Information, I’ll do my best to explain why I need it and how it will be used, where appropriate.
Sensitive Information
Sensitive information is defined under the Privacy Act to include information or opinions about your:
Racial or ethnic origin
Political opinions or membership
Religious or philosophical beliefs
Trade union or professional association membership
Criminal history
Health or biometric data
I only collect and use Sensitive Information with your consent, where it is necessary for the delivery of services, or where required or authorised by law.
Third Parties
Where reasonable and practicable, I will collect your Personal Information directly from you. In some instances, information may be provided by third parties (e.g., via referrals or project management platforms). If this occurs, I will take reasonable steps to ensure you are aware of the information that has been shared.
Disclosure of Personal Information
Your Personal Information may be disclosed under the following circumstances:
With your explicit consent
Where required or authorised by law
I do not sell, rent or trade your information.
Security of Personal Information
Your information is stored securely in digital systems that are reasonably protected from misuse, unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for its original purpose, I will take reasonable steps to destroy or permanently de-identify it. However, most client-related Personal Information will be retained for a minimum of seven years, in line with industry practice and regulatory obligations.
Access to Your Personal Information
You may request access to the Personal Information I hold about you at any time. If you wish to do so, please submit your request in writing.
There is no charge to request access, although an administrative fee may apply if you require copies of your records. To protect your information, I may ask you to verify your identity before access is granted.
Keeping Your Information Up to Date
I aim to ensure that the information I hold is accurate and up to date. If you believe your Personal Information is incorrect or outdated, please contact me as soon as possible so I can update my records accordingly.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legislation, technology or service delivery. The most recent version will always be available at www.nerthexus.com.
Contact & Complaints
If you have any questions, concerns, or wish to make a complaint regarding this Privacy Policy or the handling of your Personal Information, please contact me directly:
Jarrod Firmani
ABN 36 469 283 984
jarrod.firmani@nerthexus.com
Last Updated: July 2025